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About Effective Emails Reports Writing Skills

Overview:

How you write and what you write can greatly influence and motivate your target audience and the power of your effective writing skills contribute significantly to organizational productivity, efficiency and profitability in today’s rapidly changing business world

What are the Course Objectives?

  • Easily organize and structure emails, minutes, reports and procedures clearly 
  • Confidently write using appropriate style and tone 
  • Effectively write emails with impact and get quicker response 
  • Clearly understand the art of business writing and how to produce results with the power of 'words' 
  • Effectively write for any occasions 
  • Conveniently learn to save time through proven tricks of the trade 
  • Quickly master the principles of good grammar and punctuation

Who should do this course?

This course is designed to boost administrative professionals develop top-notch writing skills to increase their efficiency and to support their organizations more effectively. It is especially suitable for administrative managers, executives and managers who would like to enhance their professional writing skills for business.

LATEST BUSINESS WRITING FORMAT & TREND THAT YOU SHOULD KNOW

  • The 3 golden rules of effective writing 
  • Understand Today's Reader 
  • Adopting the ABC of Business Letters - Active, Brief & Concise 
  • Adopting latest business writing format –Fully Blocked Style - Layout 
  • Structuring A Business Letter – 4 Step Plan

UNDERSTANDING THE DIFFERENT INTENTIONS AND EXPECTATIONS 

  • Enquiry & Replies 
  • Collection Letters or chasing for something 
  • Complaint & Reply to Complaints 
  • Handle Criticism on black and white

WINNING ON PAPER—STRATEGIES FOR SUCCESS

  • Vary Your Sentence Length and Structure 
  • Subordinate Secondary Ideas 
  • Highlight Key Ideas 
  • Design Your Page Effectively 
  • Gain Recognition through Your Writing

CHOOSE THE RIGHT TONE THAT PRODUCES THE INTENDED RESULTS

  • Writing to Superior 
  • Writing to Peers 
  • Writing to Customers

USE SIMPLE, CLEAR AND CONCISE LANGUAGE – GET RID OF OLD-FASHIONED AND WRONGLY USED LANGUAGE

  • Revisit the common old-fashioned expressions in your emails & rewrite in plain simple English 
  • Go straight to the point to cut reading time 
  • Use compelling words to excite readers 
  • Use active verbs instead of passive verbs to create momentum

MASTERING GRAMMAR IN WRITTEN ENGLISH IN REPORTS, EMAILS & LETTERS GRAMMAR-PARTS OF SPEECH THAT YOU HAVE TO KNOW

  • Verbs (Tenses) Simple vs Perfect Tenses and when to use them 
  • Passive Voice vs Active Voice 
  • Subject Verb Agreement- 
  • Common Errors in Grammar to Avoid New Horizons Lebanon – Beirut Central District, Lazarites Building, Block A2-1 1st Floor 
  • Major problems in sentence structures that you didn't realise (e.g. non-parallel sentences, run-on sentences, sentence fragments, misplaced modifier and etc)

EDIT, REWRITE AND REFINE FOR CLARITY

  • Spot of mistakes in tone 
  • Check for appropriate content 
  • Proof read grammar before you send the document.

PUTTING IT TOGETHER – ASSESSMENT

  • Apply Time Management Techniques to Writing 
  • Create a Style Manual for Your Office 
  • Final assessment on several functional reports/ email and business correspondence. 
  • Feedback on what participants have learnt and how the skills can be applied at their workplace